Company Description:

American Lending Center Holdings (ALCH) is a premier EB-5 regional center operator, managing 14 USCIS-designated centers and sponsoring investment projects nationwide. Since 2009, ALCH has successfully raised EB-5 capital for over 100 projects in 31 states, contributing to the creation or retention of more than 140,000 U.S. jobs. Recognized for sustained growth, ALCH has been honored on the Inc. 5000 list of Fastest-Growing Private Companies for five consecutive years and featured in the Financial Times’ America’s Fastest Growing Companies list multiple times. Committed to driving job creation and fostering economic development, ALCH maintains an industry-leading track record under the EB-5 Reform and Integrity Act (RIA).

Role Description:

We are looking for a versatile IT Systems Administrator to manage all aspects of our IT environment. In this role, you will be responsible for maintaining systems, supporting employees, and ensuring our technology runs smoothly day-to-day. This is a hands-on position ideal for someone who enjoys wearing multiple hats and working independently.

IT Operations:

• Manage and maintain company computers, servers, and network infrastructure
• Administer user accounts, permissions, and access (Microsoft 365, Active Directory, etc.)
• Set up and configure laptops, workstations, and mobile devices
• Handle onboarding and offboarding of employees (accounts, hardware, access

Help Desk & Support:

• Serve as the primary IT support contact for all employees
• Troubleshoot hardware, software, printer, and connectivity issues
• Provide timely and friendly support to non-technical staff

Cloud & SaaS Management:

• Administer tools like Microsoft 365, PDF editor, Zoom, etc.
• Manage licenses, permissions, and integrations across systems
• Evaluate and implement new tools as needed

Security & Backup:

• Maintain endpoint security, antivirus, and MFA
• Manage backups and basic disaster recovery processes
• Ensure company devices and data are secure

Network & Infrastructure:

• Maintain office network (Wi-Fi, routers, firewalls, VPN)
• Coordinate with vendors or ISPs when needed
• Monitor uptime and performance

Vendors & Projects:

• Work with external IT vendors, MSPs, or contractors when necessary
• Assist with office setups, moves, or expansions
• Recommend cost-effective technology improvements

Qualifications

Required

• 2–5 years of hands-on IT or systems administration experience
• Strong working knowledge of:
• Microsoft 365
• Windows / macOS environments
• Networking (Wi-Fi, VPN, routers)
• Experience supporting end users directly

Preferred

• Familiarity with cloud platforms (Azure, AWS)
• Automated scripting (PowerShell, Bash)
• Experience with endpoint management tools (Intune, MS Admin, etc.)

Key Traits for Success

• Self-starter who can work independently
• Comfortable handling a wide variety of IT tasks
• Strong problem-solving and troubleshooting skills
• Patient and helpful when supporting employees
• Practical and cost-conscious decision-maker

Compensation & Benefits

• Salary: $78,000.00 – $95,000.00 per year
• Health benefits, PTO, etc.

What Makes This Role Different (Small Company)

• Less specialization, more end-to-end ownership
• Opportunity to shape the company’s IT systems and processes
• Direct impact on employee productivity and operations

Why Join Us:

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with employer match
• PTO and holidays
• Career development and certification support
• A collaborative, fast-paced team that values innovation and people

Please email resume to: HR@usa-rc.com